Latitude 33 Aviation Privacy Policy
Last Updated: July 22, 2019
Latitude 33 Aviation (collectively, “Latitude 33 Aviation,” “L33Jets,” “we,” “us,” or “our”) values the importance of protecting your privacy and personal data. This Privacy Policy (“Policy”) outlines the information Latitude 33 Aviation collects from visitors to our websites in an effort to support and further our relationship with you, including providing you with requested information and/or products or services. We do not sell or rent your personal information.
To ensure transparency and security, this Policy also describes the personal information we may collect about you, how we may use and disclose that information and the choices you can make about how we collect and use your information. You may at any time contact Latitude 33 Aviation with any privacy questions or concerns you may have (see When and How to Contact Us). You also may ask at any time to see the personal data we have on file for you and request a correction or deletion.
Please note that if you enter into a relationship with us as a customer, client, or contractor you may enter into a separate agreement that will govern the processing of your information and data collected by Latitude 33 Aviation in connection with the relationship, including some data collected through our websites, systems and mobile applications. Such agreements take precedence over any conflicting provision in this Privacy Policy.
Visiting Our Website from Outside the United States
If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities as described in this privacy policy. If you have questions related to the General Data Protection Regulation (GDPR), please contact us at Contact@L33Jets.com.
Collection and Usage of Information
Latitude 33 Aviation collects personal information and technical information as a means to help improve the products and services we offer, as well as the content offered on our website. Latitude 33 Aviation does not sell, trade, disclose, share, or rent your personally identifiable information to third parties for any reason except as provided in this Privacy Policy. Depending on the nature of your relationship with Latitude 33 Aviation we may collect and process the following:
Personal Data
Personal data is defined as information relating to an identified or identifiable natural person. You consent to our collection, saving, and use of any personal information you provide to us via our website or separately. Please note Latitude 33 Aviation collects and saves information you provide to us, such as your name, title, company, e-mail and postal address, phone numbers, and flight preferences and requirements, in connection with any request from you for information from Latitude 33 Aviation regarding its products and service(s) or your use of Latitude 33 Aviation’s products and services.
Technical Data
Latitude 33 Aviation utilizes third-party tracking applications to measure and analyze site traffic. These applications may collect information such as your computer’s operating system and browser type, IP address, address of a referring website, if any, etc. and may track a user’s path through our website.
Technical and Organizational Data Protection
Latitude 33 Aviation implements commercially reasonable technical and organizational measures to protect your personal data against abuse and loss.
We store such data in secure environments protected from unauthorized access, use, or disclosure.
We provide training to our employees on data protection best practices.
While we use all reasonable efforts to protect your personal information, we cannot guarantee the absolute security of your data. Additional information can be obtained by contacting our data protection team at Contact@L33Jets.com.
Security of Information
Our system security is designed to prevent unauthorized access to your information, as we understand the importance of keeping your information secure. We have security measures in place to protect against the loss, misuse, and alteration of your information that is under our control. For example, only select Latitude 33 Aviation staff and contractors have access to your personal information, which is password protected on a secure server. Furthermore, all personal financial information is sent through a secure transmission. This means that any information of this type you send us is protected by encryption, so that it cannot be read as the information travels over the Internet. However, such security measures may not prevent all loss, misuse, or alteration of information on our websites, so you hereby acknowledge that the security, integrity, and privacy of any and all information and data exchanged between you and us through the website cannot be guaranteed and may be viewed, modified, or misdirected by a third party.
Cookie Policy
We use “cookies” to help you personalize your online experience.
You have the ability to review the cookies used on our website.
You have the ability to accept or decline cookies that are not necessary for the website to function.
Our full Cookie Policy is available here.
Third Party Content
Our website may also include social media features. Such features are provided by third-party social media platforms such as LinkedIn, Twitter, Facebook, or Instagram. Where data is collected this way, its processing is governed by the privacy policy of the respective social media platforms.
Our content may link to third party websites to provide relevant references. We are not responsible for such external content, which may contain separate privacy policies and data processing disclosures.
We may contract with third parties to assist us in collecting, maintaining, and managing our website visitor information, to fulfill subscriptions and other requests, and/or to communicate with our website visitors. We do not authorize any of those third parties to make any other use of your information. Latitude 33 Aviation requires third parties to which it discloses personal information to restrict their use of such information to the purposes for which it has been provided by Latitude 33 Aviation and not to disclose that information to others. Latitude 33 Aviation cannot be responsible, however, for any damages caused by the failure of unaffiliated third parties to honor their privacy obligations to Latitude 33 Aviation.
Additionally, Latitude 33 Aviation may share personal information with other companies, lawyers, credit bureaus, agents, or government agencies in the following cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of Latitude 33 Aviation or to anyone that could be harmed by such activities; (2) when we believe in good faith that the law requires it; (3) to any third party who may acquire Latitude 33 Aviation; and (4) in situations involving threats to the physical safety of any person.
HOTJAR
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
Website Hosting and Data Location
Our websites, physical data centers, and cloud data centers are hosted in the United States.
www.L33Jets.com
www.Latitude33Aviation.com
Children
Latitude 33 Aviation’s products and services are not intended for or targeted at children under 16. We do not knowingly or intentionally collect information on our website or mobile applications about children under 16. Personal data of children under 16 is only collected with explicit parental consent and only when necessary for legitimate business purposes.
Retention of Personal Information
The retention time of the personal data we collect and process varies both due to the requirements of the specific processing activity and due to the requirements imposed by law and/or governmental authorities. (See When and How to Contact Us).
Privacy Policy Updates
We reserve the right to update this privacy policy at any time without prior notice. We may use customer information for new, unanticipated uses not previously disclosed in this Policy. If our information practices change at some time in the future, we will post modifications to this Policy to our website to notify you of these changes.
Access to Information
Upon request to Contact@L33Jets.com, we will provide you with the information that we have collected and that we maintain about you. You can have this information corrected by sending the corrections to Contact@L33Jets.com. Also, if at any time you would like to be removed from any electronic or postal mailing lists, please contact us at Contact@L33Jets.com.
When and How to Contact Us
You can receive more detailed information or file a complaint at any time by emailing Contact@L33Jets.com.
Contact Our Corporate Headquarters
If you have questions or comments about this Privacy Policy, please contact us at:
Latitude 33 Aviation
2100 Palomar Airport Rd., Suite 211
Carlsbad, CA 92011